Core Values

Empower People Empower People

Empower People
Because we don’t need any stuffy-white-shirted-tie-wearing boss micro-managing our every move, we have the autonomy to complete the projects that matter and make a difference for customers. We do all of that because we believe in giving customers the right tools they need to achieve their dreams online. By empowering our employees to be truly helpful, we also empower our customers with products and services they need to do their business, their way... and that’s what it’s all about!

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Practice Shameless Honesty Practice Shameless Honesty

Practice Shameless Honesty
Anyone can say that they’re open and honest, but at DreamHost we take it to extremes. We’re a gaping hole from which truth oozes, white hot, and which ultimately brings us closer together. Being transparent with each other and with our customers is a surefire way to build trust, mutual respect, and, if we’ve had enough wine, love.

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Give Everyone a Voice Give Everyone a Voice

Give Everyone a Voice
Yep, you heard me! Everyone at every level of the organization - even the few we’ve stuffed in underground caves - has a voice at DreamHost! We believe in open collaboration, and it shows in our culture. Communication has been key to our growth from the beginning, and we’ve been recognized by WorldBlu as a democratic workplace every year since 2008.

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Speak Hacker Speak Hacker

Speak Hacker
At DreamHost we like to ask questions and then figure out the answers because we enjoy finding creative solutions through a combination of free thinking, free speech,and, of course, free software. Simply put, we speak hacker.

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Embrace Open Source Embrace Open Source

Embrace Open Source
DreamHost understands the world is embracing open source technology. From our infrastructure, to our software stack, to our product management tools, we believe that open source products enable us to do great things for ourselves and, more importantly, our customers. Open source gives opportunities for growth, criticism and accountability. We not only leverage the work of others but contribute code back to larger projects that benefit all users - not just ourselves and our customers. That’s the beauty of the open source world.

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Practice Flexibility Practice Flexibility

Practice Flexibility
With a full spectrum of hosting services, our flexibility extends beyond our customer offerings and is deeply ingrained in our culture as well. We’ve been known to bend into all sorts of uncomfortable positions to serve customers and our employees better!

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Provide Superhero Service Provide Superhero Service

Provide Superhero Service
DreamHost strives to max out the value and customer service we put into everything we do (see Superhero Service). We hire authentically super people, not those faceless detached robots you get at other places, because we believe that empowered employees can make better decisions and deliver top shelf service. We cultivate employee development with significant investment to grow the knowledge base and skillset of our employees.

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>Be Irreverent & Fun Provide Superhero Service

Be Irreverent & Fun
While we take our customers and the services we provide very seriously, we don’t take OURSELVES so seriously that dealing with us becomes an exercise in being PC. Life has “edges.” We tend to hangout around those edges in the way we do business, and that’s evident in the way we communicate. You are far more likely to encounter an off-the-wall, irreverent comment from us than you are to be subjected to corporate double-speak.

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